Lisa Fitzhugh

Conflict is inevitable.  Learning from it is not.  In this essay, I share how I finally put down my positional tendencies and learned to balance a resect for my own point of view with a curiosity about and tolerance for differences with the person sitting across from me. 

A summary of the skills required to ‘up’ our relational resilience. Skills such as listening infused with curiosity, refraining from the need to be right, expressing authentic gratitude, patience to allow problems to unfurl in their own timing, making the “intangibles” visible, and taking responsibility for our fragile egos.